n implementation of Decision No. 4969 / QD-BYT dated 01/11/2017 of the Minister of Health promulgating the content of inspection and evaluation of hospital quality and satisfaction survey of patients and health workers 2017, the Management of medical examination and treatment as follows

>>QD 4969- Ban hành nội dung kiểm tra bệnh viện 2017
>>CV 1626/KCB-QLCL hướng dẫn kiểm tra, đánh giá CLBV, khao sat HLNB NVYT 2017
>>Phần A_Số liệu kiểm tra chất lượng bệnh viện năm 2017.xls
>> Bộ Tiêu chí Đánh giá chất lượng BV Việt Nam theo Quyết định số 6859/QĐ-BYT ngày 18/11/2016) (Bản Excel)

.                 Kính gửi:
.                                  – Các bệnh viện trực thuộc Bộ Y tế;
.                                  – Sở Y tế các tỉnh, thành phố trực thuộc Trung ương;
.                                  – Cục Quân Y, Y tế các Bộ, ngành;
.                                  – Các bệnh viện trực thuộc trường Đại học.

Thực hiện Quyết định số 4969/QĐ-BYT ngày 01/11/2017 của Bộ trưởng Bộ Y tế về việc ban hành nội dung kiểm tra, đánh giá chất lượng bệnh viện và khảo sát hài lòng người bệnh, nhân viên y tế năm 2017, Cục Quản lý Khám, chữa bệnh hướng dẫn như sau:

1. GENERAL PROVISIONS
1.1. Purpose of inspection and evaluation
a / Examining and evaluating the implementation of professional activities and provision of medical examination and treatment services by hospitals.
b / To evaluate the actual quality of operation and provision of medical examination and treatment services, which shall serve as basis for drawing up plans to improve the quality of hospitals.
c) To preliminarily classify the quality of medical examination and treatment activities and services of hospitals.
d / To supply grounds for commendation and reward in 2017.
1.2. The content of the test guide, evaluation
The contents of hospital quality inspection and evaluation documents include:
Part A: General information, hospital operating data (continue reporting on software qlbv.vn/ktbv).
Part B: Decision No. 6858 / QD-BYT dated 18/11/2016 of the Minister of Health promulgating the quality criteria of hospitals in Vietnam (continued to report on software qlbv.vn/ktbv).
Part C: Forms 1, 2, 3 for inpatient, outpatient, health care and documentation of patients and health care workers. Quyết định số 6859/QĐ-BYT ngày 18/11/2016).
The above documents are posted on the website of the Management of Medical Examination (http://kcb.vn).
1.3. Applicable subjects
All public and private hospitals nationwide, which have inpatient hospital beds, include:
- Hospital under the Ministry of Health;
- General and provincial hospitals;
- district hospitals and the equivalent (district medical centers with inpatient beds);
- Hospitals under the health of ministries and branches;
- Hospitals affiliated to universities;
- Private hospitals.
1.4. Responsibility for inspection and evaluation
- The hospital itself tests and evaluates according to the "Vietnam Hospital Quality Criteria" issued under Decision No. 6858 / QD-BYT dated November 18,
- The Health Services and Health Services of the ministries and branches shall organize examination and evaluation teams for public hospitals under its management, private hospitals and hospitals of universities in the localities and hospitals of the above-said ministries and branches. (if authorized by the Health Ministry).
+ The health services of ministries and branches shall organize the evaluation of hospitals managed or authorized by provincial / municipal Health Services (with written authorization), for hospitals of the respective localities .
- Examination: After summing up the results of inspection and evaluation of hospital quality, in case of necessity, the Ministry of Health shall set up the re-inspection team of the Health Ministry (the Medical Examination and Treatment Department acting as the coordinator). ).
Objects of re-examination: Hospitals and Health Services have high scores (compared to hospitals at the same level and category); Hospitals with quality problems are at the heart of the mass media, which is of social concern.
The list of hospitals to be inspected and the results of the revision will be published on the website of the Medical Services Administration, Ministry of Health.1.5. Time to check and evaluate
- Time for inspection and evaluation:
Hospitals self-examination and assessment: in November 2017.
+ The inspection and evaluation organization: from 15/11/2017 to 15/12/2017.
1.6. Deadline for submission of reports
+ The hospitals themselves check, evaluate and enter data into online software, completed before 20/11/2017.
- The Health Services, the Health Services of the Ministries and branches shall send reports to the Administration of Medical Examination and Treatment before December 25, 2017.

2. GUIDELINES FOR REPORTING, CONTENTS OF INFORMATION AND DATA
2.1. Guidelines for reporting contents of Part A - Information and data
2.1.1. Model report of the hospital
Part A: Hospital data
1. General information
2. Professional activities
3. Financial activities
4. General personnel data
5. Organizational structure of the hospital
6. List of technical services
7. List of technical price lists (software is being finalized)
8. Equipment inventory list
9. List of practitioners, practitioners, practitioners
10. Drug inventory statistics in the hospital.
11. Reporting data on morbidity and mortality in hospitals.

Part B: Examining and evaluating hospital quality
1. Results of evaluation of detailed quality criteria
2. The sum-up table of the quality inspection and evaluation results
3. Minutes of inspection and evaluation of hospital quality
2.1.2. Report form of Department of Health, Ministry of Health
Part A: General information:
The network, medical examination and treatment activities, implementation of programs and programs
Part B: Synthesis report on results of inspection and evaluation of general quality
1. Summarize the process of evaluation, time, organization of delegations
2. Overall assessment results of hospitals
3. Highlights of pros, cons, existence, challenges
4. Quality improvement activities undertaken and initial impacts
5. Orientation for improvement of quality
6. Proposals and recommendations
Part C: General data for hospital inspection
(follow the instructions on the software online)
1. Directory of medical examination and treatment establishments
2. Management of practice and operation license
3. Synthesize professional activities
4. Consolidation of financial data
5. Summary of personnel data
6. To sum up the results of inspection and quality evaluation2.2. Guidance and reporting responsibilities
- Information and data are posted and reported directly on the system of data entry online at the website of the Management Medical Examination (http://kcb.vn).
- Information and data reported in 2017 is from October 1, 2016 to September 30, 2017, comparable figures for the same period of 2016 are counted from October 1, 2015 to September 30, 2016. .
- Note financial data: the unit of money in the report is VND 1,000 (VND 1,000).
- The director of the hospital assigns the general staff to enter and check the accuracy of the data; is responsible for the highest quality of data after reporting.
- Hospitals which do not have online software access accounts shall input data in sections A and B; send account registered mail box qlbv.vn@gmail.com.

3. GUIDANCE FOR HOSPITAL QUALITY ASSESSMENT
3.1. Evaluation of hospital quality
- The contents shall be implemented in accordance with the set criteria of quality of Vietnamese hospitals issued in accordance with Decision No. 6858 / QD-BYT dated 18/11/2016 of the Minister of Health.
- Guidelines on evaluation of hospital quality are posted on the software online at the link: http://tieuchi.chatluongbenhvien.vn
- Hospitals fully apply criteria from Part A to Part D (except for criterion A4.4 "Patients benefiting from the policy of socialization of health" does not apply to state hospitals without pictures. socialization of medical equipment and private hospitals).
- Traditional medicine hospitals and hospitals under ministries and branches shall apply the set of criteria such as general hospitals.
- Part E criteria do not apply unless there are obstetric and pediatric specialties.
- The medical centers have two treatment and preventive functions that apply a set of criteria for treatment.
3.2. Satisfaction survey of patients and medical staff
- Surveys of inpatient and outpatient forms 1 and 2;
- Survey of medical staffs satisfaction according to form No. 3;
- The method of survey conducted by the hospital itself and the examination team together with forms 1, 2 and 3 shall be made according to Appendix 2 to Decision No. 6859 / QD-BYT dated November 18, Head of Ministry of Health.
- All hospitals and evaluation teams entered survey data on the online software to survey patients and health professionals on the link: http://chatluongbenhvien.vn

5. GUIDELINES FOR ORGANIZATION OF THE UNION FOR INSPECTION AND ASSESSMENT
5.1. Number of members
The hospital quality assessment ranged from 8 to 16 people. In the case of large-scale hospitals, beds of 1,500 beds or more, or hospitals with many facilities; the hospital under the Ministry of Health, the last line; The head of the inspection and evaluation team may flexibly arrange more personnel so that the labor force can be inspected and evaluated at the hospital.
Before conducting the assessment, the self-inspection team assesses the quality and assessment mission of the management agency to make a list of members according to Appendix 1 and 2 of the Vietnam Quality Standards.
In order to monitor the quality of each "assessor", the members of the inspection team provide updated personal information, professional training and management knowledge. quality on software online at http://danhgia.chatluongbenhvien.vn. Team members should register to receive "Assessment Code" at least 2 days before the evaluation. If the "Assessor" does not have an "Assessment Code" before the assessment will be considered an observer of the delegation.
5.2. Members of the team to check and evaluate quality
- Head of the delegation: Director of the hospital.
- Deputy head of the delegation: Deputy Director of the hospital.
- Secretary of the delegation: Leaders of the Department of Quality Management or staff specialized in quality management.
- Team members: Team staff and members of the quality management network; leaders of functional departments, clinical departments, paraclinicals and doctors, nurses, and hospital staff.
5.3. Responsibility of the team leader to self-inspection, quality evaluation
- To take responsibility for the self-inspection and quality evaluation under the guidance of the Ministry of Health and the Medical Care Administration;
To bear responsibility for the results of self-inspection and evaluation of the hospital's quality (if the score differs from that of the management agency, it is necessary to explain the reasons therefor).
5.4. Members of the inspection and evaluation team of the Ministry of Health
- Leader:
+ The director and deputy directors of the Medical Examination and Treatment Department, leaders of the Vietnam Medical Association.
- Deputy Head of the delegation:
+ Representatives of relevant departments of the Ministry of Health;
+ Representatives of hospital leaders under management agencies (not belonging to hospitals which are evaluated by the head of the managing agency);
- Secretary of the delegation: Specialist of Quality Management Department, Administration of Medical Examination and Treatment; General Medical Association of Vietnam.
- Team members:
+ Specialists of Departments of the Ministry of Health;
+ Heads and deputy heads of departments, divisions, doctors, nurses of other hospitals;
+ Vietnam General Medical Association and other organizations.
+ Observer: The leader of the delegation decides to invite members of other agencies, branches and organizations (Vietnam Social Insurance, associations, civic organizations, international organizations, media agencies).
5.5. The members of the inspection and evaluation team of the Health Service, the Health Ministry and the branch
- Leader:
+ The director or deputy director of the Health Service, the Health Ministry, the head of the inspection or evaluation team of the department or the health of the ministry or branch.
- Deputy Head of the delegation:
+ The director or deputy director of the hospital under the management agency (not in the evaluation hospital assigned by the head of the managing agency).
- Secretariat: Department of Health Service and head, deputy department or quality management staff of the hospital affiliated.
- Team members:
+ Departmental staff of the Department of Health; Ministry of Health.
+ Heads and deputy heads of departments, divisions, doctors, nurses of other hospitals.
Note:
To prioritize the selection of knowledgeable and qualified assessors in medical management and quality management, training, or participation in conferences and seminars.
Represented members (with knowledge of Quality Management) of at least two hospitals at the same level and lower grades close to the hospital score (or higher if no hospital has a lower score in number of dependent hospitals), responsible for supervising the inspection and evaluation of management agencies.
+ Observer: The leader of the delegation decides to invite members of other agencies, branches and organizations (Vietnam Social Insurance, associations, civic organizations, international organizations, media agencies).
5.6. Composition of the revision of the Ministry of Health
- Leader:
+ Leaders of the Ministry of Health or the Director and Deputy Directors of the Medical Services Administration (if authorized by the Minister and assigned).
- Team members:
+ Officials of departments, institutes and institutes under the Ministry of Health, provincial / municipal Health Services; doctors, nurses and members of other agencies, organizations (Vietnam Social Insurance, associations, civic organizations, international organizations, media organizations).
5.6. Organizing, inspecting and evaluating class-I hospitals
The Medical Examination and Treatment Department shall organize the inspection and assessment of special and class-I hospitals under the Ministry of Health and the universities.
The Health and Medical Services of the Ministries and branches shall organize a joint inspection and assessment mission for all grade-I hospitals in the localities (Health Services of 10 hospitals of grade I or above may organize 2 groups , if enough staff for 2 teams equivalent assessment).

6. ORDER OF INSPECTION AND EVALUATION
6.1. Hospital steps self-examination, evaluation
1. The hospital director shall issue a decision on the establishment of the "self-inspection and evaluation of the hospital quality".
2. The head of the delegation is responsible for organizing training for the members of the delegation.
3. The secretary shall be responsible for compiling documents, providing guidance, preparing contents and plans for examination and evaluation; Assign responsibility to members and synthesize results of inspection and evaluation.
4. Delegation shall inspect and evaluate the conduct of inspection and evaluation work in all medical sections and sections of hospitals according to the set quality criteria of hospitals.
5. Observe and check books, data, documents and interviews.
6. Use the camera to capture positive and negative images of the hospital, as proof of the results of the assessment.
7. To synthesize data, documents, reports, images ... and then import them into online software and submit them to the managing agencies according to regulations.
6.2. Order of quality inspection and assessment of delegations under the Health Service
1. The Department of Health draw up a list of self-assessments of all hospitals from high to low.
2. To make plans on inspection and evaluation of dependent hospitals according to Appendix 1 (priority shall be given to first-class hospitals and hospitals with high marks) and send them to the Medical Services Administration for monitoring. .
3. Issuing decisions to set up inspection teams and assess the quality of hospitals.
4. To organize the guidance for the members of the inspection and evaluation team.
5. Carry out the planned inspection and evaluation (only after the hospital has fully reported the data and results of the quality assessment).
6. The delegation shall check the adequacy of information and data and check the reliability and accuracy of some information and operational data of the hospital.
7. Team members conduct direct assessment of criteria by observing, interviewing, checking documents, records, data ...
8. Collecting and summarizing all evidences such as documents, processes, images ...

7. OVERALL PROBLEMS IN ASSESSMENT
In order to minimize the deviations in hospital quality control, the units should follow the criteria set as follows:
1. Do not hide mistakes (if any).
2. Do not ignore what has not done.
Three errors may be encountered when examining and evaluating the quality of the hospital
1. The hospital has committed errors, but the hospital or evaluation team "hides" or fails to detect such violations. For example, the hospital discharged waste directly into the environment, has been punished by the environmental police, but the results of criteria C4.5 or C4.6 still exceed level 1.
2. The hospital has not yet performed the work or has not had the product listed in the criteria, but the hospital or evaluation team has still met. For example, the hospital does not have hospital management software, but the evaluation results are still at level 3 (the error is ignored).
3. The hospital or evaluation team has not fully researched or has not thoroughly investigated the requirements of the criterion, but still has reached the target. The "LASA drug list" is unclear, but criterion C9.4 has reached level 3.
If the Department of Medical Services finds out (or receives information through different channels) that the hospital or the evaluation team has one of the three errors, it is expected that the units will do the following:
In cases where the hospital suffers one of the above three errors when conducting self-examination, evaluation and recommendation:
Failing to recognize the results of self-inspection, evaluation and proposing hospitals to self-examine and re-evaluate the quality, make reports on comparison of results, explain the differences (if any) and submit them to the Administration Department. Medical examination and treatment and direct management.
In cases where the inspection and evaluation teams encounter one of the above three errors when examining and evaluating:
Not acknowledging the results of the inspection and evaluation team and propose the management agency (Department of Health, Ministry of Health) to promulgate the decision to set up other delegations. The re-evaluation organization at the hospital has found fault. Results of examination and evaluation of all other hospitals under the Health Service (or Health Ministry) are temporarily not officially recognized until the management agency submits the full report of the disease. Hospitals need to check and re-evaluate.

8. ENROLLING DATA AND SUBMITTING DOCUMENTS AND REPORTS
8.1. Enter Part A and Part B quality assessment results
The hospital and the evaluation team input data on the software online: http://kcb.vn.
8.2. Enter survey data for satisfaction of patients and medical staff
Hospitals, Departments of Health, and Health of Ministries and Departments conduct patient satisfaction surveys, medical staffs by paper slip (then re-enter all forms into online software via link: http : //chatluongbenhvien.vn); Or directly fill out surveys on online software when interviewing on a tablet or smartphone.
Hospitals and inspection teams do not have or can not remember the name of the account and password to contact the Department of Health to aggregate the list. The Department of Health contact the Medical Services Administration by mail box chatluongbenhvien@gmail.com to be given the account name and password.
8.3. Guide to archive, submit documents and reports to hospitals
For the self-examination and evaluation of the hospital: the team secretary assembled the document and complete the evaluation results including:
+ Part A: information and data on hospital operations according to the model.
+ Part B: Report on quality inspection and evaluation according to Appendix 1 "Forms of self-inspection and evaluation of hospital quality".
+ The list of members of the inspection and evaluation team (according to Appendix 1). Members are responsible for evaluation results as assigned.
+ The results of the detailed assessment of the criteria by the members of the self-assessment team implemented in accordance with Appendix 3 "Model quality assessment criteria hospital."
+ Summary of documents and illustrations.
+ Import data by software online.
+ Submit full self-evaluation report, documents, information, hospital operation data, image of the direct management agency in time.
+ Archive reports and related documents at the hospital.
Hospitals selected images illustrating the evaluation of the subsections of 83 criteria; Then submit to the Management Medical Examination by downloading images to online software that records quality assessment evidence at http://bangchung.chatluongbenhvien.vn; Login to the software using the username and password of the Patient Satisfaction Survey and the medical staff (see instructions at the address above). All hospitals are required to submit proof images for self-assessment.8.4. To guide the archiving, submission of documents and reports to the inspection and evaluation teams
- For the inspection and evaluation team of the management agency: the group secretary shall gather the documents and complete the evaluation results of the attached hospitals, including:
+ Decision, list of assigned members of the inspection team.
+ Reports on quality inspection and evaluation of each dependent hospital.
+ General report on examination and evaluation results of all hospitals. In summary report there are advantages analysis, general weakness of the hospital and the main findings.
- Enter data:
+ Secretary of data input part A, B by software online under the link: http://kcb.vn.
+ Clerical delegation to enter data survey satisfaction patients and medical staff at the link http://chatluongbenhvien.vn.
- Archives of documents evidencing the forms and minutes of evaluation:
+ The secretary shall sum up the evaluation results according to the "form of hospital quality inspection and evaluation report" (made according to Appendix 2 to Decision No. 6858-QD-BYT); Collect all the "Check form, assessment criteria" (Annex 3 of Decision 6858 / QD-BYT) of the members of the evaluation team.
All minutes and forms of the members' votes shall be made in one volume and archived at the direct managing agencies (kept at the Health Services, the Health Ministry and the branches for the non-hospital hospitals. under the Ministry).
- Document archiving evidences the assessment:
The "assessors" use digital cameras to capture the status quo, the hospital's operation illustrates the results of the quality criteria assessment. Each criterion can capture more than one image (it is not mandatory to capture full images for all 83 criteria).
+ Have a picture of the port, sign and general overview of the hospital.
+ Take photos that reflect the poor quality of the hospital (including the weakest aspects); It also illustrates the strengths of the hospital and quality improvement activities.
+ Secretaries of the delegation provided the images of the delegation taken to the hospital quality management room / team to submit evidence of the Department of Management Medical Examination by downloading images to online software. Follow the link: http://bangchung.chatluongbenhvien.vn.
- Submit the report to the inspection and evaluation team of the Ministry of Health:
+ Secretaries of the delegations shall send reports and relevant documents to the Medical Examination and Treatment Department and the Quality Management Department.
- Submitting reports to the inspection and evaluation teams of the Health Services, Health Services of the ministries and branches:
+ The Department of Health, the Ministry of Health shall synthesize a general report based on the results of assessment of the attached hospitals and send them to the Registry for Medical Examination and Treatment (signed by the director of the provincial / municipal Medical Service Health, Ministry of Health).
- The reporting framework of the Health Service, the Health Ministry, the branch has the following main contents:
+ The situation of implementation, convenience, difficulties and reasons (if any).
+ List of assessment team members (with the code appraised by the Medical Examination Department), time to evaluate.
+ The results of evaluation according to 83 criterion criteria, average score and quantity, ratio of criteria 1, 2.
+ Ranking results of quality assessment of dependent units.
Results of the survey on satisfaction of patients and medical staffs made by the hospital itself, together with the findings of the evaluation team during the survey.
+ Advantages, disadvantages, common problems common in quality management of affiliated units.
+ Commitments, proposals and proposals of the Health Services, Health Services of the ministries and branches.
+ Other than the guidelines in the report.

9. CLASSIFY, RECEIVE AND PUBLISH THE RESULTS
9.1. To rank the results of hospital quality inspection and evaluation
- Based on the results of the self-assessment, the management agency directly evaluates and results of the re-examination; The management of medical examination and treatment shall sum up the list of hospitals' quality classification according to the levels (central, provincial, district), grades (I, II, III, IV), specialized hospitals (traditional medicine, ophthalmology, leprosy, psychiatry, rehabilitation ...) and type of hospital (state, private).
- The Ministry of Health shall order the results of inspection and evaluation of hospitals' quality under hospitals of the Ministry or grade-I hospitals nationwide.
- Use 2 indicators to compile general results for hospitals:
1. Average score of criteria;
2. Percentage of criterion level 1 out of 83 criteria.
- Department of Health, Ministry of Health, general tabulation of general results from high to low.
The average GPA of the Health Department, the Health Ministry, the branch shall be calculated and announced by the Administration Medical Examination Department and announced to the Health Services, Health Services of the Ministries and branches in case of necessity.
9.2. Recognition of inspection and evaluation results
- The Ministry of Health recognizes the results of direct management agencies for dependent hospitals as official results.
- Hospitals that have not yet been evaluated by the temporary management agency for temporary self-assessment results are official results.
- In cases where the hospital has a re-examination team, the results of the re-examination team shall be the official result replacing the results of the direct management agencies. At the same time, the results of the re-examination team also consider the seriousness and accuracy in the examination and evaluation of the quality of the Department of Health and Medical Branch for the hospital affiliated to take the form of praise or criticize.
9.3. To announce the results of inspection and evaluation of hospital quality
- The Medical Examination Department shall synthesize the results and report them to the Health Minister.
- The results of examination and evaluation of disease quality shall be announced in accordance with the provisions of Article 5, Decision No. 4969 / QD-BYT dated 1 November 2016 of the Minister of Health issuing the contents of the examination. , evaluation of hospital quality and satisfaction survey of patients and health workers in 2017.
9.5. Emulation and Reward
- The management agencies shall base themselves on the results of the quality inspection and evaluation together with the evaluation of professional tasks to classify the emulation and commendation for the hospitals with good results.
- The Ministry of Health praises hospitals with many efforts to improve quality, towards patient satisfaction in 2017.
The Department of Health, the Ministry of Health, the Ministry of Health, the Ministry of Health, the Ministry of Health and the Ministry of Health shall be responsible for organizing the examination and evaluation of hospital quality in 2017. enough, in accordance with regulations.Troubleshooting:
- If the units have problems in terms of contents, methods of inspection, assessment and issues related to the criteria for quality assessment of hospitals, please post the questions in the "Questions and Answers" follow the link:
.
- In case of necessity, to contact the Medical Examination and Treatment Department:
+ Content in Part A and input information, reporting data on the online reporting system qlbv.vn/ktbv: contact via email box qlbv.vn@gmail.com; technical support. Nguyen The Tung, 01662678664
+ Evaluation content according to criteria of hospital quality and satisfaction survey of patients, medical staff: contact phone 04.62.733.028; TS. Duong Huy Luong, mobile phone 0915.363.369; TS. Vuong Anh Duong, cellphone 0963.369.586.

DIRECTOR OF MANAGEMENT OF MEDICAL EXAMINATION
Luong Ngoc Khue (Signed)
Recipients:
- As above;
- Minister (for reporting);
- Vice-Ministers (to report);
- Office of the Government Office, Department of Social Affairs (for reporters);
- VSS, YHVN General Assembly (to p / h);
- Departments, Office, Office of Ministry of Culture, Sports and Tourism (to p / h);
- MOET e- gate, Tr. E-procurement Department of Management;
- Save: VT, QLCL.

APPENDIX 1: PLAN OF INSPECTION AND QUALITY ASSESSMENT OF HOSPITALS UNDER THE HEALTH DEPARTMENT ...
ANNEX 2: LIST OF PUBLIC INVESTIGATION D3.3
ANNEX 3: MẪU CUNG CẤP THÔNG TIN THÀNH VIÊN ĐOÀN ĐÁNH GIÁ CỦA CƠ QUAN QUẢN LÝ

Faults when reporting hospital records

Although it has been popular for many years, in the process of conducting hospital quality assessment, hospitals often encounter errors leading to incorrect reporting. Reporting data will not be used, resulting in discrepancies in data analysis for sectoral reporting, or planning.
1) Failure to report all information in the Administration
Failure to fully report the following information will not be included in official MOH reports
- Type of medical facility
- Hospital grade (used to pay for health insurance)
- Hospital route
- Specialist
- Bed Plans,
- The actual bed

NOTE: REPORT ON FEATURES OF THE MEDICAL EXAMINATION ESTABLISHMENT
- Software does not accept delimiters, whether ".", Or ","
For example, the total number of visits = 12,345, which will be entered into the software = 12345

2) Use "." Or "," characters as delimiters.
- Software does not accept delimiters, whether ".", Or ","
For example, the total number of medical visits = 12,345, which will be entered into the software = 12345, the software will form itself as: 12 345
NOTE: DO NOT USE ANY CHARACTERISTICS
3) Misaligned unit for Finance, Pharmacy (copper = wrong)
The software has been designed according to the provisions of the inspection report with unit of calculation is "thousand VND" (1,000 VND)
ie 100,000,000 (one hundred million) will enter the software = 100000
Many units enter the wrong unit in the Finance, Finance and Pharmacy tables

NOTE: IMPORTANT BY THE UNIT IS "LONGER"
4) Create a new account when renaming or merging into the Health Center 2 functions
In case the district hospital merges into the medical center and renamed it into a two-function medical center: Please continue to import data on the district hospital account.
5) Do not change the status of "stop operation" for medical facilities have stopped operating or dissolved
Units that are dissolved, or stopped operating need to switch to "Type of health care provider" to "Stop operation"
6) Hospitals in the host country that do not conduct an assessment should still conduct self-examination, evaluation and online reporting of all items
Hospitals, for any reason, can not be evaluated by their line agencies (newly established, unincorporated, or branch-based), must self-assess, evaluate and report online with all categories. item
7) Incorrect import of structured files into the software: Detailed Inventory Tables such as Equipment, Purchasing and Using the Drug, Technical Catalog, ICD-10 can be exported from the hospital software to Excel file. Follow the samples and import into the online software as directed. On the Excel file do not leave the formula, do not put two values ​​down the line in the same cell,

> File Excel mẫu kiểm kê Trang thiết bị (để import trực tiếp vào phần mềm)
>> File Excel mẫu kiểm kê Mua và sử dụng thuốc (để import trực tiếp vào phần mềm)
>> File Excel mẫu Báo cáo Danh mục Dịch vụ kỹ thuật đã thực hiện kèm Giá (để import trực tiếp vào phần mềm)

DANH SÁCH CÁC BỆNH VIỆN NHẬP SAI SỐ LIỆU TÀI CHÍNH